Contact

Have questions, feedback, or technical issues? Reach out below.

Support & Bug Reports

Report broken features, account-access problems, billing questions, or general product issues. Every submission is saved with a reference number for follow-up.

What do you need help with? *

Include steps to reproduce a bug and what you expected to happen. Never send passwords, authentication codes, full card numbers, or API keys.

Direct fallback: support@timematrixcharts.com

General Inquiries

Email: admin@timematrixcharts.com

Sales, Enterprise & Custom Requests

Tell us about the organization, expected seats, intended workflow, and data requirements. We will scope account administration, support, and any required market-data review before providing a written quote.

Company profile *
Expected named users *
Intended use *

Intended use helps us prepare the quote; it is not a final professional or non-professional market-data classification. Any required provider-approved questionnaire and fees will be presented separately before data access.

The request is securely saved for TimeMatrix review. We will respond to the work email entered above.

Prefer email? sales@timematrixcharts.com

Custom Tools & Development

Ask about a custom indicator, research tool, integration, or product feature. Include the intended workflow, inputs, expected output, and any required data source so we can discuss feasibility, scope, timing, and pricing.

Direct email fallback: sales@timematrixcharts.com

Legal & Compliance

Email: admin@timematrixcharts.com

Legal notices may also be mailed to:

TimeMatrix LLC
Attn: Legal
8735 Dunwoody Place, STE R
Atlanta, GA 30350
United States

Important Note

TimeMatrix does not provide investment advice or personalized trading recommendations. Support staff cannot comment on market positions, strategies, or forecasts.